Industry Videos

The following videos have been drawn from across the web. We have curated this list of videos to provide a succinct summary of those video clips which provide genuine content and insight for both payments professionals and novices. The videos range from those covering areas of recent innovation to those that communicate core concepts within payments.

Please note that these videos have not been produced by PSE. We cannot be held responsible for, nor do we endorse, their content.

Dutch cashierless store trial

ING is working with supermarket chain Albert Heijn and US AiFi on a cashierless store trial.

Users gain access by scanning their debit card, with cameras and ‘smart shelves’ tracking purchases and automatic payment on exit. Similar to Amazon Go but does not require an app.

Is Big Tech good or bad for banking – The BIS view

New technology in banking

The latest ING International Survey indicates Europeans are wary of new technology in banking, despite a high demand.

New technology, such as facial and voice recognition, is giving more options than ever before, but despite these advances, acceptance is far from complete with 65% of Europeans having never used fingerprint or voice recognition to log into their banks’ app.

Ingenico Group

Ingenico Group has launched a AI payment-enabled chatbot that reduces the steps consumers have to take in order to complete purchases. The chatbot incorporates Ingenico’s secure payment API, enabling customers to purchase products and services within a messaging app’s chat function, bringing an end-to-end customer experience to the chat platform and enhancing conversion rates for merchants.

Central 1, a Canadian credit union, is trialling an authenticated Voice Banking Service using Amazon Alexa.

DNB to revolutionise international identification

DNB is working on technology that makes it possible to identify clients with just a mobile phone and a passport. The bank combines technology in the phone and data stored in the biometrical passport with its own systems. An important focus of the project is the customer experience and to resolve challenges related to international identification.