Case study 1
Major Finnish supermarket group
Objective
Assist the business operations and IT teams in developing their vision and plans for a new payments architecture.
Approach
The scope covered a wide range of customised requirements for each of the Group brands. Four strategic architecture and build options were developed, focusing on improving the customer journey, standardisation, automation and improved efficiency. An RFI was first conducted by the client to test the gateway platform supplier market, followed by a detailed RFP – prepared by PSE – with six companies submitting bids.
Result
PSE helped with the evaluation, ranking and shortlisting of supplier proposals, providing input into the recommendations made to the Group Executive. PSE also conducted a client survey of shortlisted suppliers as part of the final selection process.
Case study 2
Expansion strategy
Objective
An established Middle Eastern payments processing company sought PSE’s services to support the board and management team in developing a three-year business strategy to enable significant expansion and revenue growth within and outside its current geographies, the development of new propositions and products and the identification of new partnerships and alliances.
Approach
Beginning with a benchmarking exercise of the processor’s offers and services against similar players, PSE analysed issues that could limit expansion and identified gaps in the commercial operation and technical models. PSE then developed strategy options for market positioning, suggested new propositions and products, identified opportunities for expansion, recommended Tier 1 country targets and reviewed barriers to entry, options for routes to market, alliances and partnerships.
Result
Supported by a business case and model showing potential revenues, Capex, Opex, profits and the resources needed to develop, sell and deliver the strategy, a final report was produced and submitted to the investors, board and management to put the new business strategy in place.
