Insights
The payments market continues to be driven by innovation across the value chain from new consumer devices such as mobiles and wearables through to new processing standards such as tokenisation and HCE, and new business models such as those offered by Square and Stripe. Our structured research studies identify key trends and develop innovation case studies within the European payments market, the US and APAC, developing lessons learned and best practice models for clients looking to develop similar solutions.
UK bank ID scheme seeks to transform remote KYC, but who pays, and what happens when something goes wrong?
Consumers want AI product discovery, but still look to marketplaces to complete the purchase
Know your agent, but what about know your merchant: the trust gap at the heart of AI commerce
Existential crisis for UK acquirers beckons as merchants flock to SaaS platforms
Be the PayFac or rent the rails
Consumers already accept trade-offs of ad-influenced AI shopping, despite trust concerns
Buying volume or scope: which M&A strategy will deliver most customer value in acquiring?
Price comparison is driving AI shopping adoption, but consumers still select merchant brands they know