Issuers

Changing expectations. New propositions. Familiar pressures.

We help issuers respond to changing customer behaviour and technology without losing sight of the fundamentals: proposition, risk, efficiency and commercial performance.

Case study

Selecting a debit card processor via RFP

Objective

To support a small UK bank in the selection of a third-party processor for their debit product.

Approach

PSE co-ordinated the entire RFP process, working closely with the client. This began with compiling the request for proposal document, liaising with the various disciplines (product, IT, finance etc.) within the bank. A list of potential processors was identified and invited to respond. PSE evaluated the responses, both quantitative and qualitative, and modelled the total potential cost of each supplier over five years. A shortlist was agreed and PSE chaired the shortlisted suppliers’ presentations, together with co-ordinating a rigorous Q&A process.

Result

The bank contracted with the processor which offered the best technical fit and value. PSE continued to support the client during the implementation phase.

Putting our expertise to work

Trusted across the payments landscape.

SME in all payment related space with in depth knowledge

Merchant

PSE Consulting are experts who really understand payments. They get under the skin of issues and provide consultancy that is more relevant and specific to the brief that many other consultants

Global Acquirer

PSE have strong payments experience both regarding product and the market, that is practical as well as good client mgmt skills. It's not a common combination.

Issuer

Professionalism during the project delivery and in-depth understanding of the selected topics, alongside with a flexible approach on topics e.g. change of language, timeline or scope of the project

Processor

Really took time to listen and understand our business to provide tailored and relevant consulting, it felt very bespoke not reliant on generic approach

Global Acquirer