Increasingly, payments providers recognise the importance of building substantial Operational Team supported by extensive automation and workflow tools. Key services include client implementation, customer and technical support, onboarding and AML/KYC/risk management, back-office services for disputes, chargebacks, settlement, and reconciliation. Several of PSE’s consultants have substantial hands-on operational experience. They have a detailed understanding of best practice processes, organisational structures, automation, and the use of AI to support decisioning. They are able to recommend change and develop transformation plans to reduce  client costs and improve efficiency.