The Paypers | The Shortlist Economy: How AI is Rewiring Buying Habits

28th July 2026, Chris Jones, Andrew O'Connor

Join PSE Consulting, Mastercard, Adyen, Layla.ai and Glenbrook, in partnership with The Paypers on July 28th, as we explore exclusive new consumer research based on a survey of 4,250 shoppers who use AI for online shopping across the UK, US, France and Germany. The panel will unpack the findings and discuss what they mean for the payments and commerce ecosystem, including how businesses should prepare for AI-driven customer journeys and the growing role of agent assisted shopping outcomes.

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Merchant

PSE Consulting are experts who really understand payments. They get under the skin of issues and provide consultancy that is more relevant and specific to the brief that many other consultants

Global Acquirer

PSE have strong payments experience both regarding product and the market, that is practical as well as good client mgmt skills. It's not a common combination.

Issuer

Professionalism during the project delivery and in-depth understanding of the selected topics, alongside with a flexible approach on topics e.g. change of language, timeline or scope of the project

Processor

Really took time to listen and understand our business to provide tailored and relevant consulting, it felt very bespoke not reliant on generic approach

Global Acquirer

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