AI agents are evolving past conversational capabilities to performing actions, with increasingly little user input. As agents begin making purchases on behalf of users, payments are moving from being user-initiated to agent-initiated. This presents challenges for existing payments regulation and will redefine how authentication, fraud and chargebacks are handled.

PSE has had its finger on the pulse of Agentic Commerce since its early days, looking beyond the headlines at how the payments ecosystem is shifting to make room for agents in the payments loop, and how merchants and acquirers are responding to the increased risks and opportunities.